Job Description

Desktop Support Technician 

Location:  Houston, TX 77030

Rate:  $29.00/HR W2

Hours:  Part-Time, Tues-Thurs, 8:00 AM-5:00 PM 

Duration: Open-ended contract

Description: 

• Setting up, installing, and maintaining computer hardware and software systems
• Troubleshooting and resolving computer issues, such as errors, connectivity problems, or hardware failures
• Running diagnostic tests and performing regular upgrades
• Providing technical support and ensuring data protection
• Repairing computer equipment and network devices
• Removing viruses, and troubleshooting malware, adware, spyware, etc.
• Adjusting computer hardware components to ensure better performance
• Diagnosing network connectivity problems
• Providing users with technical training and assistance when necessary

Qualifications:

• Proven experience as computer technician
• Good knowledge of computer systems (PC and Point of Sales equipment), printers, mobile phones, tablets and peripherals
• Good knowledge of computer operating systems (Microsoft)
• Good knowledge of internet security and data privacy principles
• Basic knowledge and experience with LAN/WAN networks
• Excellent troubleshooting skills
• Good communication skills
• Exceptional organizing and time-management skills
• Relevant certifications (e.g. CompTIA A+) is an advantage