Contract

Datacenter Service Technician

Posted on 29 May 25 by Andy Ringer

  • Santa Clara, CA
  • $ - $
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Job Description

Datacenter Service Technician

Pay Rate: $35.00/HR W2

Hours:  Monday-Friday, 9am-6pm

Location: Santa Clara, CA  

Duration: 6+ months    

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The Service Technician will provide essential break-fix and troubleshooting support, including but not limited to:

  • Diagnosing and troubleshooting failed systems onsite, including updating BIOS/BMC/CPLD FW and FRU, DMI.
  • Providing detailed analysis and recommending necessary replacement parts.
  • Executing internal components swaps from a malfunctioning blade sled to a new blade sled.
  • Collaborating and coordinating closely with the designated onsite lead to ensure all tasks are properly aligned and executed.

REQUIREMENTS:

  • Work experience in large enterprises or certification in Windows and Linux environments is a plus
  • Emphasize break/fix experience and on-site customer service experience
  • Hands-on experience with servers (Supermicro, EMC, DELL, HP)
  • Solid hardware system diagnostics skills, as well as a good understanding of how BIOS, drivers, and application loads can cause system issues
  • Strong technical communication skills to lead investigations with engineers of multiple disciplines
  • Strong written and verbal communication skills, project management skills, and solid time management skills
  • Be able to participate in multiple cross-functional projects concurrently in a rapidly changing environment, within established timelines and have a demonstrated ability to learn and embrace new and changing technologies
  • Ability to work in a challenging, dynamic, and fast-paced environment with the ability to identify and escalate issues promptly, and be proactive in driving solutions
  • Full professional proficiency in English (read/write/speak)

 

Required Tools and Equipment:

  • Laptop Computer
  • Smartphone with the Field Nation Application installed and functional
  • Standard Hand Tools necessary for IT hardware repair and troubleshooting

Job Information

Rate / Salary

$ - $

Sector

IT/Software/Technology

Category

it

Skills / Experience

it

Benefits

Not Specified

Our Reference

JOB-18373

Job Location