Job Description
Desktop Support Technician
Pay Rate: $21.00/HR W2 (plus mileage and travel reimbursement – will increase to $23.50/hour upon permanent hire)
Hours: Monday-Friday, 8am-4:30pm
Location: Dayton, OH service area
Duration: Contract-to-Hire
Description:
- Travel to different corporate locations in the Dayton-metro area
- Repair, test, image and clean PC’s, laptop, monitors, printers, and other related hardware
- Maintain, analyze, and troubleshoot, software and computer peripherals
- Large IMAC events expected for client printer migration and PC refreshes
- Assure that all tickets requiring follow up work and/or calls receive appropriate attention
- Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer’s site
- Back up and burn end user data
- Assist other coworkers in resolution of end users’ technical issues across the program
Qualifications:
- Candidates must behave 6+ months of corporate IT experience
- Experience with asset management. INSTALL, ADD, MOVE, and CHANGE
- Experience with PC hardware/software support
- Ability to setup, configure and add all hardware
- Ability to handle multiple projects
- Be physically able to lift up to 40lbs, bend, crawl, and lay in order to support customer computer systems
- Be able to be on feet and physically walk potentially a good portion of the day while visiting customers work area
- Must have own vehicle and reliable transportation