Job Description

Job Title: Sr. Epic Systems Analyst - Willow IP

No work authorization restrictions

Location: 100% Remote

Responsibilities and Duties:

This role is responsible for configuring, rolling out, and supporting assigned Willow Epic applications. Key responsibilities include:

• Business/Systems Analysis: Conducting business and systems analysis to define requirements and document processes.
• System Design and Implementation: Designing, building, testing, implementing, and supporting Willow Epic software to meet user needs.
• Problem Resolution: Working with end-users to identify and resolve system issues.
• Workflow Optimization: Analyzing workflows, evaluating user experience, and creating/maintaining documentation and training materials. Configuring Epic environments to ensure standardized workflows.
• System Maintenance and Updates: Performing routine maintenance, updating systems with new functionality, and providing end-user support and guidance.
• Project Management: Contributing to and managing small to medium projects independently, providing timely updates to stakeholders.
• Problem Solving: Conducting root cause analysis and identifying solutions to resolve complex problems.

Required Qualifications:

• Associate's degree.
• 3-5+ years of systems administration experience within one or more Epic modules.
• Epic Application Certification/Accreditation.
• Ability to handle analysis, design, system configuration, and testing tasks.
• Excellent customer service skills.
• Critical thinking skills.
• Strong written and verbal communication and interpersonal skills.
• Strong organizational and prioritization skills.
• Knowledge of project management principles.

Preferred Qualifications:

• Bachelor's degree preferred in Computer Science, Information Systems, Healthcare, or a relevant field; 2 years relevant work experience accepted in lieu of degree.
• 3 years healthcare industry experience.
• Epic Willow Inpatient Certification/Accreditation.