Job Description
Job Title: Case Management Coordinator – USC Only Location: 100% Remote Schedule: 8:30am – 5:00pm EST or 8:00am – 4:430pm ESTThe Care Management Coordinator (CMC) position focuses specifically on pediatric shift care services. It involves a blend of administrative tasks, clinical review, and communication with various stakeholders.
This role requires the following:
- Primary Support to Clinical Staff: Acting as a central point of contact and providing assistance to the clinical team.
- Liaison Role: Connecting and coordinating between the care team members (home health agencies, provider offices, case managers, etc.).
- Medical Record Review: Thoroughly reviewing pediatric medical records to understand a member's condition and needs.
- Summarization for Medical Director: Condensing complex medical information into a clear and concise summary for medical director review.
- Authorization Management: Handling the authorization process for pediatric shift care.
- Time Management & Documentation: Adhering to strict timeframes and maintaining accurate records.
Qualifications:
- High School Diploma / GED Required
- LPN preferred
- Skilled and thorough on the computer, especially with Excel
- Familiarity and ease with talking to providers
- Candidate should have some basic medical terminology
- Medical background and utilization/authorization management background preferred