Job Description

Job Title: Sleep Apnea Coach - Patient Management Center
Location: 100% REMOTE

Overview:
Join a passionate team committed to improving lives through better sleep. As a Sleep Apnea Coach, you'll play a critical role in guiding patients through their sleep therapy journey. Your focus will be on delivering outstanding communication, education, and motivation to help patients achieve improved compliance and long-term health outcomes. If you’re driven by purpose and love making a difference, we want to hear from you.

Key Responsibilities:

• Provide expert coaching and compassionate support to sleep apnea patients throughout their treatment.

• Educate patients about their therapy equipment, usage, and benefits to encourage adherence and engagement.

• Communicate with patients across various platforms (phone, email, video, etc.) to ensure consistent, high-quality interaction.

• Monitor patient progress using cloud-based systems and offer tailored solutions to address challenges.

• Contribute to continuous improvement by sharing feedback and collaborating with the team.

• Represent our brand with enthusiasm, professionalism, and integrity in every interaction.

Basic Qualifications:

• High school diploma or equivalent

• Strong computer skills, and written/oral communication skills

Preferred Qualifications:

• Experience working remotely

• Familiarity with cloud-based systems such as AirView, Care Orchestrator, and iCodeConnect

• Ability to work independently while thriving in a collaborative environment

• Excellent problem-solving abilities

• Why Join Us?

You’ll be part of a supportive, mission-driven team that values your voice and empowers you to make a difference every day. We invest in your growth and celebrate the progress of the patients we serve together.