Job Description

Responsibilities and Duties: This job supports one or more analytical aspects of the application product life cycle, including capability enablement with cross-team dependencies within a product scope.

• Elicitation techniques (interviews, workshops, surveys, document analysis)
• Requirements gathering, analysis, and documentation (using tools like Jira, Confluence, etc.)
• Process modeling
• Data analysis and modeling
• User story creation and grooming
• Defining acceptance criteria
• Stakeholder management and communication
• Requirements prioritization and trade-off analysis
• Gap analysis
• Business case development
• Other duties as assigned or requested

Required Qualifications:

• Bachelor’s Degree in Information Technology, Computer Science, or closely related discipline
• 7+ years in a Senior Business Systems Analyst role or experience in a related operational area.
• Understanding of software development lifecycle (SDLC) methodologies (Agile, Waterfall)
• Database concepts (SQL, relational databases)
• Understanding of different system architectures (e.g., cloud, on-premise)
• Understanding of how data is stored, accessed, and manipulated
• Experience with Jira, Confluence, and SharePoint
• Mentoring junior analysts
• Project management skills (planning, execution, monitoring, closure)
• Strong problem-solving and analytical skills
• Excellent communication (written and verbal) and presentation skills
• Collaboration and teamwork skills
• Conflict resolution
• Ability to work independently and manage multiple priorities
• Communication skills, leadership, highly organized, responsible, thorough, detail-oriented

Preferred Qualifications:

• Google Cloud Platform (GCP) certifications
• Health care industry experience
• Experience with data visualization tools such as Tableau, Power BI
• Experience with API integrations