Job Description

IT Field Service Technician

Location: Dallas, TX (service area)

Pay Rate: $19.00/HR W2 (increase to $21/hour upon hire)

Hours: Full time, M-F, 10am-7pm, On-call rotation  

Duration: Contract-to-Hire  

Description:

• Field dispatch cases at customer sites, including repairs on desktops, laptops, printers, and other various equipment. Covering service area that spans from Dallas to northern suburbs
• Projects and cases installing, refreshing, replacing, and removing equipment.
• Working with end-users to resolve issues.
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. 
• Documents, maintains, upgrades or replaces hardware and software systems. 
• Supports and maintains user account information including rights, security and systems groups.
• Providing updates to management as needed.
• Great training opportunities and growth available. 

Skills:

• Must live within 15 miles of 75219 zip code
• At least 2 years of Field Service experience
• A+ Certification is preferred
• Desktop, Laptop, Printer, POS break fix preferred
• Must be able to follow written instructions 
• Excellent Communication and Customer Service Skills 
• Hardware break-fix experience
• Troubleshooting and preventative maintenance 
• Installing
• Hardware IMAC 
• Reliable Transportation required (This is a driving position)