Job Description
Desktop Support Technician/IT Field Technician
Location: St. Louis, MO
Pay Rate: $20.00/HR W2
Hours: Full time, M-F, 8am-5pm
Duration: Open-ended contract, likely to turn permanent
Description: You will spend 2 days a week onsite working with one of customer’s end users. The other 3 days will be spent handling DELL warranty repairs for end clients throughout metro area
- Work on the incidents assigned by Service Desk which would include support for non-standard workstations, LAN, servers, scan guns, printers, or other IT related hardware and/or software
- Oversight of the equipment disposal process
- Provide support for small IT projects
Qualifications:
- 4+ years end user technical support experience.
- Working knowledge and experience in Local Area and Wide Area Network services in a midsize or large company.
- Project and resource management skills and experience managing multiple locations including remote locations.
- Familiarity with DELL products/hardware
- Good admin and organizational skills
- Working knowledge of printers, laptops, desktops, servers, and network
- Ability to meet deadlines and SLAs
- Must have reliable transportation in order to travel throughout defined area to complete service calls
- Must obtain DELL certifications in advance of starting the job (Paid for)