Job Description

Title: Benefits Consultant 26-042

Resume Due Date: Wednesday, April 15^th, 2026 (5:00PM EST)                   Number of Vacancies: 1

Level: Band I, $45 - $50/hr INC 

Duration: 12 Months

Hours of work: 35 hours   

 Location: 1908 Colonel Sam Drive, Oshawa, ON 5 days a week

Job Overview

• Provide guidance and advice to employees regarding benefit offerings, eligibility, and processes.
• Respond to inquiries and resolve issues in a timely and professional manner.

Administration:

• Oversee the day-to-day administration of benefit programs, including enrollment, changes, terminations, and retirements.
• Ensure accurate record-keeping and timely processing of transactions.

Data Management:

• Maintain and update databases with member information, including data from third-party plan administrators.
• Ensure data integrity and confidentiality.
• Perform benefit membership and adjudication data reconciliation, analysis and review

Calculations:

• Perform pension-related calculations, such as service credits, retirement estimates, and benefit entitlements.
• Communicate results clearly to members

Customer Service:

• Act as a primary point of contact for members and vendors, offering excellent customer service and building positive relationships

Education & Communication:

• Educate members on plan features, administrative processes, and changes to programs.
• Prepare and deliver presentations or written materials as needed.

Compliance:

• Ensure all benefits programs comply with relevant legislation, policies, and procedures.
• Assist with audits and reporting as required.

Process Improvement:

• Identify opportunities to streamline administrative processes and improve the member experience

Qualifications

• Post-secondary education in Human Resources, Business Administration, or a related field
• Minimum of 3 years’ experience in benefits administration or consulting
• Strong understanding of benefits programs, including regulatory requirements
• Excellent communication and interpersonal skills, with the ability to explain complex information clearly
• Proficiency in Microsoft Excel and database management
• Strong analytical skills with attention to detail in reviewing and validating member enrollment data
• Strong organizational and prioritization skills, with the ability to manage multiple tasks and deadlines
• Experience supporting benefit audits and reporting processes
• Experience working with third-party vendors and service providers is an asset

"Please note, this is a real and current job vacancy. Morson Edge does not use artificial intelligence to screen or select candidates."