Job Description

If you are a hard-working team player seeking employment at a reputable local company providing long-term stability, a casual work environment, and excellent benefits, then we want to talk to you! Central Illinois Security (CIS) is an established Alarm Installation and Monitoring Company.

Central Illinois Security (CIS) is seeking a 2nd shift full-time Central Station Operator to join our Central Station Team in Springfield, IL.

In this role, you will be a front-line representative for CIS working on the 2nd shift (3:00 pm – 11:00 pm). The days of the week that the hired individual will work may vary, but at least 30-35 hours per week are guaranteed. This is considered a full-time position and is eligible for benefits. This is a 24/7/365 facility, which will require weekend availability and occasional holidays.

The compensation package includes an hourly wage + paid overtime, paid time off, double pay for holidays (applicable if you work on the holiday), full benefits, and 401k matching. Other perks of this position would include access to our 24-hour health club onsite and a casual work environment.

Duties and Responsibilities

• Promptly responding to alarms by making phone calls to businesses and homeowners
• Notifying appropriate authorities in emergency situations
• Professionally and efficiently answering incoming calls on a multi-line phone system
• Providing excellent customer service
• Routing calls to appropriate extension/personnel
• Taking accurate and detailed messages
• Assisting with invoice mailings
• Greeting visitors via video intercom

Candidate Requirements

• Once you have been hired, you must obtain a PERC card, which will require fingerprinting and background checks at both the state and federal levels. CIS will coordinate and pay to obtain this certification.
• You must be at least 18 years of age.
• You must be available to work the 2nd shift (3:00 pm to 11:00 pm) during the week, some weekends, and holidays.
• You must have permanent authorization to work in the USA. No visa sponsorship is available
• Previous experience in a similar role will make you a stronger candidate.

Disclaimer

CIS is an equal-opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, domestic partner status, sexual orientation, genetic information, citizenship status, or protected veteran status.

The hourly pay for this position is $15.00 + full benefits.