Job Description
Fulcrum Consulting, an LRS company is seeking a Process Mapping Business Analyst with our client in St. Paul, MN.
Key responsibilities of the Process Mapping Business Analyst may include, but not limited to, the following:
Gathering data: Conducting interviews with stakeholders, observing workflows, and collecting
data on process steps, timings, and decision points.
- Process mapping: Creating visual representations of processes using tools like flowcharts, swimlane diagrams, and BPMN notation, clearly depicting the sequence of activities and decision points.
- Analyzing process data: Identifying areas of inefficiency, redundancy, delays, and potential cost reductions within the mapped processes.
- Identifying improvement opportunities: Proposing solutions to address issues discovered in process analysis, such as automation, simplification, or re-designing workflows.
- Facilitating process improvement workshops: Leading discussions with cross-functional teams to gather feedback and collaboratively develop process improvement plans.
- Documenting process changes: Creating clear and concise documentation of revised processes and ensuring proper implementation and training.
Requirements:
- Minimum 5-years process mapping experience
- Proficiency in using process mapping tools and techniques to create accurate and detailed visual representations of workflows.
- Public Service experience and Grant Management
- Proficiency in process improvement with focus on enhancing existing processes to increase efficiency and effectiveness
- Ability to interpret data, identify trends, and draw meaningful conclusions from process information
- Communication Skills - Effective communication with stakeholders at all levels to gather information, present findings, and gain buy-in for process improvements
- Technical Skills - Familiarity with relevant software tools like Microsoft Visio, BPMN modeling tools, and data analysis platforms
- Technical Writing - Experience in writing technical documentation to include the creation of clear and concise artifacts for processes, procedures, and reports
- Ability to identify root causes of process issues and develop practical solutions
Fulcrum Consulting, an LRS company, is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status.