Job Description

Fulcrum Consulting, an LRS company is seeking an experienced Senior Compliance Consultant to join our team to lead an assessment of our client's Regulation E (Reg E) program. This consultant will provide strategic insights and actionable recommendations to improve the client's Reg E compliance framework. The ideal candidate will have a deep understanding of Reg E requirements, industry best practices, and experience working with financial institutions or payment systems. Our client is in Raleigh, NC – but this can be a remote position.

Key Responsibilities:

Reg E Program Assessment:

• Conduct a comprehensive review of the client's current Reg E program, including policies, procedures, and practices related to error resolution, unauthorized transactions, and dispute handling.

Gap Analysis & Risk Identification:

• Identify gaps, inefficiencies, and areas of non-compliance within the existing program. Evaluate potential risks to the client’s compliance and operational performance in relation to Reg E regulations.

Best Practices & Recommendations:

• Develop and present actionable recommendations to align the client's program with current regulatory requirements, industry best practices, and evolving trends in payment systems and consumer protection.

Regulatory Updates & Guidance:

• Provide insights on recent regulatory changes, case law, and guidance issued by the Consumer Financial Protection Bureau (CFPB) and other relevant bodies. Ensure the client’s program is aligned with these updates.

Collaboration & Stakeholder Engagement:

• Work closely with internal teams, client stakeholders, and subject matter experts to gather relevant data, provide insights, and ensure that proposed recommendations are practical and effective.

Documentation & Reporting:

• Prepare clear and concise reports detailing findings, recommendations, and action plans. Present these findings to senior management and other key stakeholders.

Training & Support:

• Provide training and ongoing support to the client’s team to ensure proper implementation of recommended changes and enhancements.

Qualifications:
Experience:

• 7+ years of experience in financial services, compliance, or consulting, with a strong focus on Reg E or consumer protection laws.
• Proven track record of working with Reg E programs in a consulting or advisory capacity.
• Strong understanding of consumer protection regulations, financial products, and payment systems.

• Skills:

• Expertise in the interpretation and application of Reg E requirements (e.g., error resolution, unauthorized transactions, and consumer dispute resolution).
• Strong analytical and problem-solving skills, with the ability to identify issues and develop innovative solutions.
• Excellent written and verbal communication skills, with the ability to explain complex regulatory issues in a clear and actionable manner.

Preferred Qualifications:

• Experience working with financial institutions, payment processors, or fintech companies.
• Knowledge of industry standards and frameworks related to consumer protection and financial services compliance.
• Ability to manage multiple projects simultaneously and work effectively in a fast-paced environment.

Fulcrum Consulting, an LRS company, is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship status or protected veteran status.