Job Description

Looking for more than just an assignment? We're looking for you! This isn't just another assignment, but a real opportunity and a challenge for the right person. LRS Consulting Services is seeking a Dynamics 365 Solutions Architect for a Direct Hire (with option for fully remote work) opportunity with our Manufacturing client in the Northern suburbs of Chicago, IL!

LRS Consulting Services has been delivering the highest quality consultants to our clients since 1979. We've built a solid reputation for dealing with our clients and our consultants with honesty, integrity, and respect. We work hard every day to maintain that reputation, and we're very interested in candidates who can help us. If you're that candidate, this opportunity is made for you!

We are looking for a skilled Microsoft Dynamics 365 Solution Architect to join our high-performing CRM/Customer Experience team. In this fully remote position, you will be responsible for designing, implementing, and supporting Microsoft Dynamics 365 solutions for various internal customers. If you have a passion for technology, enjoy collaborative teamwork, and are eager to excel within a supportive and dynamic culture, we encourage you to apply.

Job Summary
The Solution Architect will play a crucial role in designing and deploying robust solutions using Microsoft Dynamics 365, driving project success, customer satisfaction, and organizational growth. This role requires strong communication, project management skills, and the ability to work with both technical and non-technical stakeholders.

Key Responsibilities

Collaborate with stakeholders, business analysts, and development teams to gather and understand business requirements.
Design and implement end-to-end solutions using Microsoft Dynamics 365, focusing on modules such as Sales, Customer Service, Omnichannel, Omnichannel Voice, and Marketing.
Create technical architecture diagrams, system integrations, and data models to support project initiatives.
Lead solution design sessions, workshops, and proof-of-concept activities to drive project success.
Evaluate existing systems and recommend enhancements or migrations to Dynamics 365 for optimized performance.
Define and document best practices, standards, and guidelines for Dynamics 365 implementations.
Provide expertise in security, performance optimization, and scalability of the CRM system.
Collaborate with development teams to ensure alignment with architectural principles and best practices.
Translate complex technical information into business-friendly concepts.
Stay current with industry trends, emerging technologies, and updates to Dynamics 365.

Required Qualifications

Bachelor’s degree in Computer Science, Information Systems, or a related field.
Microsoft Certified: Dynamics 365 Solution Architect Expert certification or 3-5 years of relevant experience in solution architecture.
Proven experience in designing and implementing Dynamics 365 solutions, with a focus on Customer Service and Omnichannel functionalities.
Strong knowledge of Dynamics 365 modules, customization, and configuration.
Proficiency in Power Platform, including Power Apps and Power Automate.
Familiarity with Azure services and cloud architecture.
Excellent communication skills with the ability to translate technical details into business concepts.
Strong project management skills, with experience managing cross-functional projects.
Problem-solving mindset and a passion for delivering high-quality, customer-focused solutions.
Ability to work effectively in a remote team environment.

Preferred Qualifications

Experience conducting solution design sessions and technical workshops.
Strong understanding of data integration and system migration best practices.
Experience working in both technical and business environments, acting as a liaison between the two.
Prior experience in B2B manufacturing or other industry-specific CRM implementations.

LRS is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship, status or protected veteran status.

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