Job Description

Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is seeking a Business Systems Analyst to join our team.

The Business Systems Analyst (BSA) is responsible for planning, testing, documentation and support of all software applications to ensure effective and efficient systems support of business process requirements. Continuously dealing with other departments, the BSA provides consulting services on projects utilizing their knowledge of the applications environment to propose and provide solutions. A BSA ensures project activities meet partner requirements, deadlines, and provides ongoing applications support for business and Information Technology (IT) staff.

Major Responsibilities

• Create, maintain and manage business process, requirements and design specifications.
• Documentation related to proposed system solutions.
• Collaborate in planning, design, and development of new applications and enhancements to existing applications.
• Manage communications within project team, other IT personnel and management, organizational partners and external consultant/contractor resources.

• Coordinate and perform quality assurance testing for system changes and implementations.
• Meet with product owners and end users to define business and operational requirements in conjunction with system goals.
• Develop curriculum and training materials for end user and IT application training.
• Provide instructor-led and online application training for diverse groups.

Additional Responsibilities

• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improvement.
• Ensure effective use of change/issue management, project management and work prioritization.
• Provide guidance and share knowledge with IT Support staff members.
• Ability to work independently and must possess additional attributes such as excellent communication skills and a solid teamwork ethic.

Requirements

• Bachelor's degree or equivalent related experience in an applications support role.
• 5 years in an Agile Business Systems Analyst position.
• Proficient in Agile/Scrum and Waterfall methodologies.
• Strong critical thinking and analytical skills with the ability to use proven problem-solving approaches.
• Excellent organizational, leadership, decision making and communication skills (i.e., verbal, written,
• presentation).
• Experience facilitating meetings, instructor-led and online application training for large groups.
• Acceptance, beta, and functional software testing experience.
• Working knowledge of application development, infrastructure, database, and system design.
• Project management experience utilizing planning, time management, risk management, and negotiation skills.

Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, protected veteran status, disability, or any other status protected by law.