Job Description

Experience

Experience reviewing information for completeness and accuracy; attention to detail; experience using Microsoft Office applications (including Word, Excel, and Outlook); experience using online (web-based) computer systems; excellent communication skills, including telephone skills and customer service; ability to work independently and prioritize workload.

Job Description

Bureau of Surveillance and Data Systems:

- Provide technical assistance to the Director, Bureau of Surveillance and Data Systems, and staff
- Complete twice daily mail gathering and circulation
- Triage Interstate reciprocal reports from ECLRS to appropriate State of residence and input into Access tracking database
- Enter data into the Communicable Disease Electronic Surveillance System, including but not limited to all influenza cases and other vaccine preventable diseases (VPDs)
- Transfer laboratory information from the Electronic Communicable Laboratory Reporting System (ECLRS) to CDESS
- Assist the DOVE's Vaccine Call Center as needed, this may include: Answer the Vaccine Call Center telephone, field questions from the general public and health care providers and/or refer callers to subject matter experts
- Review and process vaccine orders, which includes communication with healthcare providers to ensure orders are accurately completed and use of the online New York State Immunization Information System (NYSIIS)
- Process reports of expired/spoiled vaccine from provider offices and convey information to supervisors
- Enter data into the online Vaccine Tracking System (VTrckS) and verify provider demographics and vaccine return processing
- Track receipt and ensure completeness of provider enrollment forms, both for new enrollees and during the annual renewal period. Maintain and update provider profiles as necessary
- Contact providers to obtain and verify demographic and/or patient profile information

Job description-School Unit:

• assistance schools with accessing the Health Commerce System to complete the school immunization survey
• make calls to schools to ensure immunization survey completion
• log and return voicemail messages from schools
• maintain computerized databases; proofread tables and graphs, and provide technical assistance to school responders
• serve as back-up to other support staff: perform data entry
• open, log and sort incoming mail
• schedule meetings.