Full-time
TX DIR-Support Technician 1-TDEMSupportTech
Posted on 20 November 24 by Kimberly Soto
- Austin, TX
- $ - $
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Job Description
Support staff to help augment agency employees at TDEM's IT Help Service Desk.| Years | Required/Preferred | Experience |
| 1 | Required | Experience in help desk support. Understanding of ITSM practices & working knowledge of help desk software/databases/remote control. Receive calls/inquiries, provide support, document incidents/remedies. Translate tech knowledge into actionable direction |