Job Description

The Staffing Coordinator is responsible for managing all activities related to onboarding and offboarding, both internal and external employees, within the customer organization. This role ensures a smooth transition for new hires through HR onboarding paperwork, systems access, and compliance tracking, while maintaining confidentiality and building strong relationships across teams.

Key Responsibilities

• Document and maintain onboarding processes for both vendor and internal hires.

• Set up new employees in the HRIS system.

• Partner with HR to track background check, drug testing, and overall readiness for start dates.

• Collaborate with business operations teams to determine necessary system access for different groups of new hires.

• Submit IT tickets to order hardware for internal personnel and ensure vendor personnel receive remote desktop access.

• Maintain onboarding status reports, including IT hardware/software ticket progress.

• Administer onboarding paperwork and materials; ensure completion of mandatory online training.

• Provide first-task guidance to employees (e.g., software installation, account activation).

• Manage sensitive employee/vendor information securely and in compliance with company standards.

• Support compliance and audit activities, including weekly timesheets, attendance, and continuing education tracking during training.

• Escalate HR or technical issues to supervisors, vendor managers, or the training team.

• Distribute manuals, passwords, and guidelines as needed.

• Process offboarding documentation for both vendor and internal hires.

• Perform other duties as assigned.

Required Qualifications

• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).

• Strong organizational skills with the ability to manage multiple priorities.

• Excellent verbal and written communication skills.

• Ability to work effectively in cross-functional teams.

• Strong attention to detail and ability to handle confidential information.

Preferred Qualifications

• Associate or bachelor’s degree preferred.

• Experience with recruiting platforms such as LinkedIn Recruiter or Indeed.

• Previous experience as a recruiter or staffing coordinator.

• Proven ability to build and maintain strong professional relationships.

• Demonstrated adaptability in fast-paced, changing environments.