Job Description

Position: Part-Time Medical Receptionist
Location: Wesley Chapel, FL 33544
Pay Rate: $15 to $17 per hour, based on experience
Schedule: 7:30 a.m. - 5:00 p.m. on Mondays / 8:30 a.m. - 5:00 p.m. Tuesday through Friday (20–25 hours per week, additional hours may be needed)

Job Overview:
We are a growing pediatric medical practice in the heart of Wesley Chapel, dedicated to providing exceptional care for children. With two Board-Certified Pediatricians on staff, we are deeply involved in the community and believe every child is special. We are currently seeking a Part-Time Medical Receptionist with proficiency in Electronic Medical Records (EMR) systems. Experience with Intergy EMR is a plus.

This part-time position offers 20–25 hours per week, with flexibility to accommodate additional hours as needed.

Key Responsibilities:

• Answer phone calls and assist patients with appointment scheduling and rescheduling.
• Communicate with office staff to ensure smooth patient flow and accommodate scheduling needs.
• Verify insurance through online portals or by phone.
• Prepare patient charts and assist patients with access to the Patient Portal.
• Process referral authorizations and manage medical records.
• Accurately scan and attach documents in the EMR system.
• Ensure patient forms are completed correctly and assist patients as needed.
• Collect co-pays, deductibles, coinsurance, and outstanding balances.
• Maintain organized medical records and manage fax and email correspondence.
• Provide excellent customer service and foster a team-oriented environment.
• Regularly check emails daily at 10 a.m. and 2 p.m. for updates and tasks.

Qualifications:

• Experience in a medical office setting (pediatric experience is a plus).
• Proficiency in EMR systems (Intergy EMR experience preferred).
• Strong computer and data entry skills, with a focus on accuracy and efficiency.
• Excellent communication skills, both in person and over the phone.
• Ability to multitask and stay organized in a fast-paced environment.
• Flexible work hours, especially during extended summer hours.
• Bilingual skills are a plus but not required.
• A friendly, professional demeanor with a passion for working with children.

Additional Expectations:

• Ensure timely updates on patient records, including scanning and processing tasks.
• Regularly check and manage daily emails and faxes.
• Complete daily medical receptionist updates and monthly reports, and email updates to the Office Manager.
• Be adaptable and work collaboratively within a team environment.

If you are dedicated to providing exceptional care in a pediatric setting and enjoy working in a fast-paced, team-oriented environment, we would love to hear from you. Please submit your resume with references.