Product Trainer Central

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Job Description

Job Description

This exciting role as a Regional Trainer for Commercial Water will be responsible for content development and training execution of materials for water heating products including sales feature, benefits, hands on technical and troubleshooting. This position will leverage multi-media platforms to communicate product features, benefits, service and install training for new product launches and industry product needs. In addition, this person will provide the necessary field support training for our channel.

The Regional Trainer position is a remote position with up to 50% travel. This position would serve the Central region.

Responsibilities

• Conduct training sessions on commercial hot water heating applications for boilers, heat pumps, tanks and tankless.
• Work closely with product management, sales, marketing, customer support, and engineering teams from across different business units to develop and facilitate training content.
• Work with training content developers to ensure brand consistency throughout the
end-to-end customer experience.
• Incorporate mobile tools, leading edge technologies and new learning mechanisms to continuously enhance the training portfolio and delivery of the content.
• Responsible for meeting annual training metrics.
• May interact with product engineering teams to provide ongoing technical training by utilizing feedback received from the field.
• Develop specific training to ensure training flexibility for 'hands on' training to include installation, servicing and troubleshooting material.

Qualifications

• Bachelor's degree preferred or equivalent experience and minimum 3+ years of prior relevant experience in the Hot Water/HVAC industry or product training.
• Experience with launch of product deliverables.
• PowerPoint proficiency
• Must have excellent presentation, verbal, and written communications skills.

Job Information

Rate / Salary

$70 - $90

Sector

Not Specified