Job Description

Job Title: Senior Dispatch Operations 
Location: Onsite – Lithia Springs, GA

Overview:
Our client, Advanced Commercial Group, is seeking a highly organized and proactive Senior Dispatch Operations & Resource Specialist to lead scheduling, dispatch, and parts coordination for their Service and Construction teams. This onsite role is critical to driving field efficiency, minimizing delays, and maximizing project profitability.

Key Responsibilities:

• Lead daily scheduling and dispatch for field technicians
• Coordinate parts procurement and inventory to prevent job delays
• Align technician skillsets with job scopes for optimal performance
• Maintain accurate records, schedules, and job tracking via tools like Monday.com
• Communicate clearly with technicians, suppliers, clients, and internal teams
• Support profitability through strategic sourcing and scheduling decisions

Qualifications:

• 10+ years of dispatch/operations experience in service or construction environments
• Strong background in parts procurement, inventory, and POs
• Proficient in scheduling tools (Monday.com, Asana, Smartsheet)
• Excellent multitasking, urgency, and communication skills
• Experience in Commercial Refrigeration is a plus
• Bonus: Supply chain or Six Sigma experience