Job Description

Who We Are:

Surf City U.S.A.'s hotel and spa is a modern oasis with an unrivaled sense of clean coastal style.  Set adjacent to the chic shops of Pacific City, steps from the Pacific Ocean, and a short stroll from the iconic Huntington Beach pier, Paséa Hotel & Spa is one of the most desired Orange County accommodations.  The property features 250 luxurious guest rooms with unparalleled ocean views, a Balinese inspired spa, a boutique café, as well as two pools, a hot tub, full-service restaurant, and rooftop lounge all with breathtaking ocean views.  At this property, you will be part of a team that values being proactive with guests and giving them a memorable experience for every stay! 

What You Will Accomplish:

• Actively solicits new business opportunities through prospecting new customers (including groups, travel managers, travel agents and consumers). Uses network channels to open doors to new customers. Seeks methods to penetrate key business activities within the marketplace and finds profitable ways to bring this business to the hotel. Researches information on market and trends and the clients supporting those markets locally.
• Actively participates in industry related organizations. Attends trade shows, community events and industry meetings to develop business. Participates in Sales blitzes. Makes onsite and field presentations to prospective clients. Participates in pre-convention meetings, training and other sales-related meetings as required.
• Develops long-term relationships with clients or potential clients by maintaining consistent verbal and written communications and providing good customer service.
• Analyzes requirements of business opportunities. Researches and maintains knowledge of market trends, competition and customers. Responds to RFP’s. Outlines available hotel space and facilities. Quotes prices. Meets with clients and hotel department managers to plan function details, space requirements, food service and decor. Prepares correspondence to customers, internal booking reports and client data.
• Maintains detailed information about clients/prospective clients and enters data into property's computer systems.
• Attends Business Review Meetings. Researches new companies. Travels to meet clients out of state. Creates and implements direct mailing campaigns. Attends training. Makes presentations
• Conducts familiarization trips. Participate in local community to develop business.

What You Will Bring:

• Five or more years of related hotel group sales experience. Experience selling to various assigned markets desired (i.e. Corporate, Education, Association, SMERF).
• Solid knowledge of hotel service standards, guest relations and etiquette. Ability and experience in successfully selling and working in a high volume, time sensitive environment.

Great If you have:

• Bachelor’s degree in Hospitality desired.
• Ability to learn, follow and maintain effective sales processes designed to attain maximum revenue while ensuring adherence to established operating criteria.
• Strong knowledge of sales techniques with strong skills and ability to negotiate and close sales.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.


This policy applies to all terms and conditions of employment including recruiting, hiring,
placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.