Job Description

Our client is a family owned company in Southern California looking for Regional Director  (OR Vice President)of Hotel Operations to join their luxury hotel portfolio. This position will oversee multiple locations and will excel in inspiring and leading staff in the hotel/resort industry.  The candidate we are looking for must possess exceptional employee relations and management skills. As a Director/VP of Operations, you will be responsible for providing leadership and associate satisfaction. 

Position is based in Orange County, CA and is NOT REMOTE.

Responsibilities include but are not limited to the following:

• Manage and train General Managers
• Manages financial performance of hotels in portfolio by analyzing and reconciling financial reports, advising on cost control methods, budgeting and forecasting and resolving issues
• Implementing business strategies plans and practices
• Ensures operations standards for each hotel 
• Manages the overall operation of our hotels through maintaining cost and quality standards, developing employees and exceeding guests experience
• Control day-to-day operations costs, revenue and labor
• Develop and implement operational policies and procedures
• Selects, develops and leads management team
• Develop internal QA Compliance Program

Requirements include but are not limited to the following:

• Bachelor’s Degree in business
• Minimum 5 years of progressive experience in multi-faceted full service hotel operations and leadership roles
• Knowledge of Microsoft Office, Word, Excel and Outlook, Delphi, SMS, Opera, M3
• Multi-unit experience with branded chains preferred
• Excellent written and verbal communication skills
• Critical thinker and decision maker
• Proven leadership skills
• Moderate travel schedule
• Independent hotel experience
• Strong financial