Job Description

Key Responsibilities:
Program Coordination & Execution

• Lead day-to-day execution across multiple cross-functional teams.
• Drive integrated plans, sprint/release alignment, and delivery predictability.

Cross-Functional Alignment

• Partner closely with Product Management to define program scope, objectives, requirements, acceptance criteria, and priorities.
• Align Engineering/Test/DevOps/Security/Support to deliver outcomes.

Program Planning & Roadmapping

• Build roadmaps with milestones, dependencies, and capacity; incorporate NFRs and operational readiness into critical path planning
• Ensure alignment between program plans and product roadmap commitments.

Risk, Issue & Dependency Management

• Proactively manage platform, architecture, and integration dependencies, drive mitigation and decision closure.
• Maintain clear and accurate RAID logs (Risks, Assumptions, Issues, Dependencies).

Status Reporting & Governance

• Provide crisp, decision-oriented program health reporting
• Prepare materials for leadership reviews, steering committees, and cross-functional updates.

Release Readiness & Coordination

• Coordinate cross-team activities required for release readiness, including testing, documentation, training, and support planning and delivery expectations.

Agile Practices & Continuous Improvement

• Support Agile practices, identify opportunities to strengthen delivery processes, workflows, and operating mechanisms.

Stakeholder Communication & Facilitation

• Facilitate cross-team meetings, workshops, and planning sessions to drive alignment and decision-making.
• Ensure stakeholders have visibility into program goals, timelines, risks, and outcomes.

Documentation & Operational Rigor

• Ensure program documents, decisions, requirements, and change controls are captured and maintained.
• Promote consistency and adoption of PMO frameworks, templates, and processes.