Job Description
Desktop Endpoint Engineer
Location: Port St. Lucie, Florida area - On-site
Industry: Banking / Financial Services
Position Overview
Seacoast Bank is seeking a hands-on Desktop Engineer to support and improve its enterprise Windows endpoint environment. This role will focus on application packaging, software deployment, patching, vulnerability remediation, endpoint compliance, automation, and Tier 2 troubleshooting.
Key Responsibilities
- Package, test, and deploy applications using Microsoft Configuration Manager/SCCM and Microsoft Intune.
- Manage Windows, Microsoft 365, third-party application, and security patch deployments.
- Review vulnerability findings, validate affected devices, and drive remediation through completion.
- Support Windows 11 servicing, feature updates, upgrade testing, and post-deployment troubleshooting.
- Create and maintain Intune policies, Group Policy configurations, compliance policies, and remediation scripts.
- Use PowerShell to automate endpoint remediation, reporting, and support tasks.
- Troubleshoot failed deployments, patching issues, configuration drift, application problems, and device compliance issues.
- Review endpoint logs, event logs, deployment dashboards, and compliance reports to identify root causes.
- Provide Tier 2 escalation support for complex endpoint and application issues.
- Maintain technical documentation and follow established change management processes.
Required Qualifications
- Enterprise desktop engineering, endpoint administration, or end-user computing experience.
- Hands-on experience with Microsoft Configuration Manager/SCCM and Microsoft Intune.
- Experience with application packaging, software deployment, and patch management.
- Strong Windows 11, Microsoft 365 Apps, and Group Policy experience.
- Experience supporting vulnerability remediation and endpoint compliance.
- PowerShell scripting experience.
- Strong troubleshooting, documentation, and communication skills.
- Experience providing Tier 2 desktop or endpoint support.
Preferred Qualifications
- Azure Virtual Desktop
- Windows Autopilot
- Intune Win32 application packaging
- Third-party application packaging
- Certificate management
- Relevant Microsoft certifications
Occasional after-hours support may be required for maintenance, urgent remediation, or business-impacting issues.