Job Description
Broadcom/SMG Subject Matter Expert (SME) 2Required Skills
• Broadcom/Symantec Mail Gateway Experience
• Strong technical knowledge of email systems, including Microsoft Exchange, Office 365, and other platforms.
• Proficiency in administering email servers, including configuring and managing user accounts, distribution lists, and email policies.
• Solid understanding of email protocols, such as SMTP, POP, and IMAP.
• Familiarity with email security best practices, including spam filtering, antivirus protection, and encryption.
• Experience in troubleshooting email issues, diagnosing and resolving problems.
• Ability to collaborate effectively with cross-functional teams to integrate email systems with other applications and platforms.
• Excellent communication skills to provide technical support and guidance to end-users.
• Proven ability to multi-task
• Knowledge of best practices and IT operations in an always-up, always-available service
• Manages time effectively
• Creative thinking skills
• Detail-oriented personality
• Ability to maintain effective communication and working relationships with co-workers
Preferred Skills:
• Broadcom SMG
• Proven experience as an Email Administrator or a similar role, preferably in a corporate environment.
• Relevant certifications, such as Microsoft Certified Solutions Expert (MCSE) or equivalent, will be a plus.
• Network and Log Analytics
• Proficient with application layer protocols – HTTP, SSH, SSL, etc.
porting large networks.