Job Description

Senior Business Process Analyst

Location: Kansas City, MO (onsite)
Contract Duration: 6 month contract, starting in early March
Work Type:  W-2 Contract; no C2C candidates
Estimated Rate: $65-$73/hr.

*** This role is not open to 3^rd party candidates or vendors.

Capstone IT is helping a major client to hire a Senior Business Process Analyst.  This is role is onsite 5 days per week and will be a 6-month W-2 contract.

The Senior Business Process Analyst is responsible for leading the analysis, design, and optimization of business processes to support organizational efficiency and continuous improvement. This role partners with cross-functional teams to evaluate current-state processes, identify improvement opportunities, and implement effective, sustainable solutions aligned with enterprise goals.

Key Responsibilities:

• Analyze and assess business processes using structured methodologies to identify gaps, inefficiencies, and improvement opportunities.
• Design and recommend optimized process solutions, including supporting technologies, to improve operational effectiveness.
• Collaborate with stakeholders across functional areas to support business transformation initiatives.
• Elicit, document, and validate business requirements aligned with strategic objectives.
• Develop and maintain process documentation, including process models, business rules, and process relationships.
• Maintain the enterprise business process inventory in accordance with established process management frameworks.
• Measure process performance through metrics and KPIs; analyze results to support data-driven decision-making.
• Conduct process audits and post-implementation reviews to ensure long-term effectiveness and compliance.
• Ensure adherence to QA/QC standards, company policies, and site safety requirements.
• Prepare and present clear findings, recommendations, and process improvement proposals to stakeholders.
• Perform additional duties as assigned. 

Required Qualifications:

• Bachelor’s degree in Business Administration, Management Information Systems, Operations, or a related field or equivalent relevant experience.
• Minimum 7 years of experience in business process improvement, business process management, or strategic initiatives.
• Proven experience with business process modeling using BPMN 2.0 or comparable standards.
• Strong knowledge of business process management principles, governance, and continuous improvement practices.
• Experience defining, measuring, and reporting process performance metrics.
• Excellent written and verbal communication skills with the ability to present complex concepts to diverse audiences.
• Strong analytical skills with the ability to recognize patterns, dependencies, and opportunities for reuse.
• Demonstrated ability to drive value and execute efficiently without over-analysis.
• Ability to work objectively, incorporate multiple perspectives, and adapt quickly to new concepts.

Preferred Qualifications:

• Familiarity with APQC Process Classification Framework or similar frameworks.
• Knowledge of IIBA BABOK, ABPMP BPM CBOK, or related industry standards.
• Experience with process management or process mining tools.
• Prior experience as a Business Analyst supporting software solutions (SaaS, custom applications, or ERP platforms).

Capstone IT is an EEO Employer
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