Job Description

C2 client, a global software company specializing in enterprise ecommerce solutions, seeks a full-time, direct hire Ecommerce Project Manager to support their Customer Onboarding and Success team. The Project Manager will play a key role in facilitating communication between internal teams and clients, ensuring successful implementations, and driving delivery excellence. They will also be responsible for managing timelines and deliverables, leading implementation projects, and serving as a strategic liaison between technical teams and client stakeholders.

This role is ideal for someone who thrives in fast-moving, high-accountability environments. They also excel at bringing energy, passion, and ownership to every project.

Start date: ASAP
Duration: Direct hire, full-time (40 hours/week)
Location: Hybrid – Milwaukee, WI area preferred
Compensation: $80,000–$110,000 salary + 10% company performance-based bonus
Technology: Candidates are expected to provide their own hardware and software for projects and placements unless otherwise specified

 Interview Process:

• Phone screen with hiring manager
• DISC Assessment
• In-person interview with hiring manager
• 2nd round in-person interview with team
• Final round in-person interview with owner

Job Description:

The Project Manager will join the Customer Onboarding and Success team, managing technical projects from kickoff through delivery. This role will require a strong background in ecommerce or SaaS software implementations, Agile methodologies, technical project leadership, and customer relationship management. The ideal candidate will be a proactive communicator, organized planner, and problem-solver with a deep understanding of software development processes. They must be comfortable working in a startup-like, fast-paced environment where team members are expected to contribute at a high level, be accountable for results, and own their role from day one.

Responsibilities:

• Drive alignment and clarity between offshore/onshore teams, ensuring global collaboration and momentum
• Coach and lead with confidence—ensure client and team expectations are exceeded, not just met
• Follow through relentlessly—own the success of each launch with a leadership mindset
• Define project scope, schedule, and milestones with a focus on timely, high-quality delivery
• Lead project meetings, status updates, and progress reporting
• Build consultative relationship with clients, providing main point of contact role throughout the implementation process
• Collaborate with cross-functional teams to manage dependencies, risks, and solutions
• Provide ongoing direction and guidance during onboarding and upgrades
• Monitor project plans and align deliverables with product roadmap changes
• Identify opportunities for process improvement and contribute to PMO best practices 

Qualifications:

• 2+ years of project management experience in a software development or ecommerce environment
• Passion for ecommerce or SaaS technology and process improvement
• Strong understanding of Agile, Scrum, and traditional PM methodologies
• Must be highly accountable, organized, and credible with both internal teams and external stakeholders
• Strong sense of ownership and initiative—able to confidently guide projects while flexing with change
• Must be coachable, self-driven, and eager to learn
• Comfortable working early morning hours (6–7 am starts are common) and with global teams across time zones
• Bachelor’s degree in Computer Science, IT, Engineering, or a related field
• Technical acumen to engage with development teams and evaluate risks
• Excellent written and verbal communication skills across business and technical teams
• Experience managing external client relationships and internal delivery teams
• PMP or Scrum Master certification (preferred)
• Familiarity with Microsoft Azure (preferred)