Job Description

C2's client, a global leader in the manufacturing of kitchen and bath products, is searching for a Technical Writer. Under the direction of the Writing Group Lead, this position is responsible for the on-time creation and accuracy of technical content developed for plumbing products – media to include publications, labels, packaging, and animations. 

Start date: As soon as they find the right person
Duration: 1 year contract, full-time (40 hours per week)
Location: Hybrid in Kohler, WI 
Compensation: $32-$51/hour as W2 employee of C2. Health, dental, optical and life insurance, PTO and 401K match available after 90 days.

Interview Process + Requirements:

If candidates pass the initial interview, a writing test will be conducted. Interviews will be conducted via phone and/or Teams meeting. The team is functioning in a hybrid environment at this time (3 days onsite, 2 days offsite per week).

Basic Functions:

• Leads the creation and maintenance of content and illustrations for installation instructions, homeowner guides, and servicing instructions
• Recommends content and illustration standards for product support documentation

Specific Responsibilities:

• Responsible for the coordination of publication requirements with Engineering, Marketing, and Technical Publications service parts, illustration, and translation staff for brands as identified
• Serves as the main contact for product teams for technical content and literature requirements for assigned literature projects
• Completes qualification for all assigned literature projects
• Evaluates project scope and product timing needs then negotiates and sets required documentation production schedule
• Ensures the timely completion of assigned projects
• Exhibits strong project leadership in the planning, scheduling, organizing, and team implementation of these publications; communicates and negotiates to appropriately apportion time and other resources
• Has initial development and quality responsibility for technical product literature as assigned – covering product information, installation, use, and/or servicing
• Represents department in matters of technical content and usability of publications
• Recommends and supports maintenance of technical communication requirements, standards, and processes for all publication products
• Maintains all project data including the determination of cost and timing parameters for projects and status notes
• Other responsibilities and tasks as assigned

Education and Experience Requirements:

Candidate will use Astoria CMS, Oxygen Editor, InDesign, Windchill, MS Project Online, MS Teams and Office daily. Preference to candidates with this software experience.

REQUIREMENTS: 

• Bachelor’s Degree in English, Technical Communications, Technical Illustration or other technical discipline along with strong technical writing background
• At least four years of technical writing experience for product and/or software
• Proven proficiency at managing complex projects, and ability to adapt to changing priorities
• Familiarity working with a tagged language (XML/DITA)
• Mechanical aptitude, diagnostic skills, and ability to read drawings
• Computer aptitude and demonstrated writing skills
• Demonstrable visualization skills – the ability to translate between two- and three-dimensional data views
• Self-motivated
• Proven interpersonal and team leadership skills
• Experience with XML and DITA authoring tools
• Authoring for reuse
• Proficiency with database use and Excel spreadsheets
• Illustration experience with CAD or Pro/E, Creo, Adobe Illustrator, or Arbortext

PREFERRED:

• At least two years experience in plumbing product installation, design, or documentation preferred, but will substitute similar experience in a related technical/manufacturing field
• Typing skills are essential for productivity
• Experience with SAP 
• Familiarity with IsoDraw a plus

Not your type of gig, but know someone who would be interested? Refer a qualified candidate, and if they get the job, you get a signing bonus! (Make sure they mention your name as their referral source so you get your well-deserved credit!)

All candidates must be located and authorized to work in the United States. C2 does not sponsor work visas.