Job Description

POSITION SUMMARY:

The Training Development Specialist will create, maintain, and develop documentation that supports business systems, processes and reporting. This person will partner with cross functional teams including but not limited to Merchandising, Merchandise Planning & Inventory (MP&I), DC’s, Financia Planning and Analysis (FP&A), Merch Strategy, and Business Intelligence (BI). They will work with cross functional teams to identify and prioritize gaps in current training, documentation, and processes. They will develop detailed process maps to gain efficiencies and define consistency and best practices across businesses.

CORE JOB RESPONSIBILITIES:

• Develop background/knowledge on the Merchandising and/or MP&I roles within company including daily responsibilities, systems used, processes and reporting.
• Facilitate cross functional meetings to gather feedback regarding pain points, as well as identify gaps in processes, training, systems and reporting.
• Coordinate & facilitate training sessions in conjunction with internal partners
• Identify process improvement opportunities for the Merchant and/or MP&I teams and collaboratively develop training and documentation that defines best practices.
• Tie business knowledge to creating process maps for processes and systems used.
• Build trust with cross functional partners through timely follow up with clear communication and collaboration.
• Collaboratively partner with business SMES and Merchandise Process Team to ensure consistency in the training material outputs from any documentation maintained

REQUIREMENTS FOR CONSIDERATION:

• Minimum of 3 years direct work experience in process improvement/best practices.
• Knowledge in Merchandising or Planning and Inventory a plus

• Proven advanced level organizational skills
• Critical thinking and creative resolution are a must for this role

• ability to approach challenges with a sense of ownership, enthusiasm and innovation
• Strong collaboration and interpersonal skills to communicate with associates
• Self-starter and growth mindset approach to skills development
• Strong verbal and written communication skills
• Can conform to shifting priorities, demands and timelines while using analytical and problem-solving capabilities.
• Ability to elicit cooperation from a wide variety of sources, including upper management, project team and other departments within the organization.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.