Job Description

Job Title: Electrical & Electronics Warranty & Reliability Specialist
Location: Auburn Hills, Michigan

Overview:
A leading organization in the Customer Experience field is seeking an experienced Electrical & Electronics Warranty & Reliability Specialist to join its Quality team at the Quality Engineering Center in Auburn Hills, Michigan. This position plays a critical role in managing and facilitating quality analysis reviews with suppliers and supplier quality departments, focusing on electrical and electronic systems.

Key Responsibilities:

• Facilitate onsite quality reviews with suppliers and supplier quality teams.

• Analyze warranty return data and materials to identify emerging field issues, failure modes, and effects.

• Support corrective action monitoring and warranty recovery processes.

• Standardize manufacturing quality enablers across operations.

• Coordinate and manage part return material activities for electrical and electronic systems.

• Review and assess supplier testing procedures to ensure accuracy and effectiveness.

• Leverage corporate data systems to track quality issues and verify resolution ("clean points").

• Represent customer perspectives to internal platform teams.

• Lead and influence cross-functional teams without direct authority.

• Communicate effectively with stakeholders at all organizational levels, including senior leadership.

• Foster collaboration and partnerships internally and externally.

• Manage and oversee daily activities of assigned UAW personnel.

• Support continuous improvement initiatives and drive team success through clarity and accountability.

Required Qualifications:

• Bachelor’s degree in Engineering or related technical field (e.g., Business Technical, Engineering Technology).

• Minimum of 5 years’ experience in automotive industry (quality, service, or engineering roles).

• Proficiency in analyzing and synthesizing data for reporting and decision-making.

• Strong communication and presentation skills.

• Ability to manage multiple technical and business projects.

• Experience with vehicle electrical systems, including hybrid and electric vehicles.

• Skilled in Microsoft Office suite and general computer systems.

• Experience in a unionized work environment.

• Demonstrated ability to lead by example, challenge the status quo, and drive results.

• Self-motivated with strong interpersonal and team collaboration skills.

Preferred Qualifications:

• High-level proficiency in PowerPoint and presentation development.

• Experience with data and quality systems such as PRAS+, GIMs, and STLA platforms.

• Knowledge of data analytics tools (e.g., Quantic, Palantir).

• Green Belt or Black Belt certification in Six Sigma or equivalent methodology.