Job Description

Why is This a Great Opportunity?

This is an excellent opportunity for a detail-oriented accounting professional who enjoys managing the flow of incoming payments and building positive relationships with customers. As an Accounts Receivable Specialist, you’ll have a direct impact on the company’s cash flow and financial accuracy by overseeing collections, payment applications, and account reconciliations. This role offers the chance to work closely with both internal and external partners, gain valuable experience in credit and collections management, and contribute to improving financial processes in a supportive, team-oriented environment.


Job Description:

The Accounts Receivable Specialist is responsible for managing the collection of outstanding accounts and accurately applying customer payments to the correct accounts. This position ensures timely and accurate processing of receivables, resolves billing or payment discrepancies, and maintains strong communication with customers to support efficient cash flow. Key responsibilities include:

• Monitor and manage past-due accounts to ensure timely collections and resolution of outstanding balances.
• Contact customers to follow up on overdue invoices, establish payment arrangements, and document collection activities.
• Accurately apply customer payments, including checks, ACH, and credit card transactions, to the appropriate accounts.
• Research and resolve payment discrepancies, short payments, and unapplied cash.
• Reconcile customer accounts and maintain accurate, up-to-date records of all transactions.
• Communicate professionally with customers and internal departments regarding billing and payment issues.
• Prepare aging reports and provide updates on collection activities to management.
• Assist in month-end closing activities related to accounts receivable, including reconciliations and journal entries.
• Support continuous improvement initiatives to enhance accuracy and efficiency within the accounts receivable process.
• Perform other related accounting duties as assigned.


Qualifications:

Education:
• High school diploma or equivalent required.
• Associate or Bachelor’s degree in Accounting, Finance, or a related field preferred.

Experience:
• Minimum of 2–3 years of experience in accounts receivable, collections, or general accounting.
• Experience with cash application and customer account reconciliation preferred.
• Proficiency with accounting or ERP systems; experience with automated payment processing software is a plus.

Skills and Abilities:
• Strong attention to detail, accuracy, and organizational skills.
• Excellent communication and interpersonal abilities, with a professional and customer-focused approach.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Problem-solving mindset with the ability to investigate and resolve discrepancies independently.
• Proficient in Microsoft Excel and other Office applications.
• Demonstrated integrity and discretion in handling sensitive financial information.

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