Job Description

Why is This a Great Opportunity?

This role provides an excellent chance to be part of a collaborative sales team and contribute to the success of the business. You will gain valuable experience supporting sales operations, building customer relationships, and learning how to manage the full sales cycle from an internal perspective. For individuals who enjoy problem-solving, organization, and customer interaction, this position offers both growth and stability within a supportive environment.


Job Description:

The Inside Sales Support role is responsible for assisting the sales team with administrative, operational, and customer service tasks to help ensure smooth day-to-day sales activities. This role plays a key part in maintaining strong client relationships by providing timely communication, accurate order processing, and efficient follow-up.

Key Responsibilities:
• Provide administrative support to sales representatives, including preparing quotes, proposals, and order entry.
• Manage and update customer information in the CRM system.
• Respond to customer inquiries via phone and email in a professional and timely manner.
• Assist with scheduling meetings, coordinating follow-ups, and tracking open opportunities.
• Collaborate with other departments such as operations, logistics, and finance to ensure accurate order fulfillment and customer satisfaction.
• Generate and analyze sales reports to support decision-making.
• Help resolve customer issues by researching information and coordinating solutions.


Qualifications:

• Previous experience in a sales support, customer service, or administrative role preferred.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with CRM systems a plus.
• High attention to detail and ability to manage multiple tasks in a fast-paced environment.
• Strong organizational skills with the ability to prioritize competing deadlines.
• Team-oriented mindset with a focus on providing excellent customer service.

#ACCPRI #ACC AV