Job Description

We are seeking an IT support technician to join our team, using their technology skills to make us even more efficient. In this role, the support person will work on all types of IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have a background in computer hardware and software, network cable and hardware maintenance, and some background in video.

Objectives of this role

Maintain essential IT operations, including operating systems, applications, servers, laptops, desktops, software, and hardware.
Handle broadcast-critical IT tasks and system improvements
Enable faster and smarter business processes and employee productivity
Research and evaluate emerging video technologies, hardware, and software
Serve as the subject-matter expert supporting Mac OS X, Windows, and widely used software and applications, such as Microsoft, Adobe, and industry software.

Responsibilities

Install, configure, and support workstation software, hardware, printers, and phones.
Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly.
Implement applications and software upgrades and troubleshoot any performance issues.
Train employees in using software and hardware and provide technical support when needed.

Required skills and qualifications

Knowledge of operating systems, current equipment, and technologies
Excellent interpersonal skills
Ability to maintain confidentiality of company information

Preferred skills and qualifications

Bachelor’s degree (or equivalent) in computer science
Project management experience
Professional certification

How to Apply: 
 

• All steps of process must be carefully followed  so that A) your application can be reviewed by the hiring manager and B) so that YUPRO Placement can advocate for you and provide support. 
   

• Step 1: Complete application on New Grad job board by submitting your resume and completing details requested below 
   

• Step 2: Check your inbox for an email with subject line “Your YUPRO Placement Application: Next Steps” and navigate to the link provided and submit your application according to the email directions