Job Description

As a Client Support Specialist, you will play a pivotal role in guiding clients through the application process. You’ll be integral to a dynamic team committed to delivering outstanding service and assistance to clients as they navigate our application procedures. This position provides an excellent opportunity for individuals starting their careers in client support and coordination.

Company Highlights:

1. Competitive salary and benefits package.
2. Comprehensive health insurance and retirement plans included.
3. Opportunities for career growth and ongoing professional development.

Responsibilities:

1. Aid clients in accurately and efficiently completing and submitting applications.
2. Offer guidance and support to clients throughout the application process.
3. Communicate with clients via phone, email, and in-person meetings to address inquiries and issues.
4. Maintain precise records and documentation of client interactions and application progress.
5. Collaborate with internal teams to promptly resolve client concerns.
6. Assist in arranging and coordinating client appointments and meetings as required.

Qualifications:

1. High school diploma or equivalent; college degree preferred.
2. Previous experience in customer service or administration is advantageous.
3. Outstanding verbal and written communication abilities.
4. Exceptional organizational skills with meticulous attention to detail.
5. Capable of collaborating effectively within a team.
6. Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

How to Apply: 
 

• All steps of process must be carefully followed  so that A) your application can be reviewed by the hiring manager and B) so that YUPRO Placement can advocate for you and provide support. 
   

• Step 1: Complete application on New Grad job board by submitting your resume and completing details requested below 
   

• Step 2: Check your inbox for an email with subject line “Your YUPRO Placement Application: Next Steps” and navigate to the link provided and submit your application according to the email directions