Job Description

We are seeking a dynamic and experienced in-home Sales Consultant to join our growing nationwide team.

In this role, you'll help families with mobility and accessibility challenges, to ensure they live safer, more independent lives at home. As a Sales Consultant, you’ll be the key point of contact for potential customers in the Westborough, MA area, guiding them through our life-changing solutions while providing exceptional service every step of the way.

Your success will be measured by your ability to build trust, understand customer needs, and deliver solutions that meet their specific requirements.

Blueprint for Success:

• Engage with Customers: Meet with 2-3 prospective clients and their families daily to assess home mobility needs and offer tailored recommendations.
• Provide Solutions: Present and demonstrate home accessibility products such as handicap ramps, chair lifts, stair lifts, grab bars and in-home renovations that will improve safety and mobility for clients.
• Create Proposals: Measure, assess, and prepare accurate estimates and proposals for customers based on their needs assessment.
• Collaboration: Work closely with the operations team to ensure smooth transitions from sale to installation.
• Manage Sales Process: Handle customer questions, manage objections, and offer solutions including financing and rental options.
• Build Leads: Generate 20% of your own leads through customer referrals, repeat business, and community outreach.
• Customer Experience: Aim to exceed customer expectations, ensuring satisfaction and fostering long-term relationships.

Qualifications & Skills:

• Previous experience in business to consumer sales, preferably in-home sales or equipment sales.
• Excellent communication skills with the ability to listen and respond effectively to customer needs. Ability to perform needs assessments and suggest customized solutions.
• Attention to detail and strong organizational skills. Comfortable working with company software systems and maintaining accurate client records.
• Must have a valid driver’s license and be willing to travel locally.

Our Culture:
We are more than just a company – we are a community driven by our Core Values of Putting People First, Being Accountable, and Doing Well While Doing Good. These principles guide everything we do, from the products we offer to the way we interact with our customers and each other.

Joining our team means becoming part of a highly engaged workforce where you will have access to training opportunities, growth potential, and a comprehensive benefits plan.

We care about our employees' well-being. Join our team and enjoy a comprehensive benefits package that includes medical, dental, vision, 401k, employer paid life and LTD and some voluntary benefits too. We set you up for success at the start- with our Academy, which includes virtual and in person training, ongoing support, and the opportunity to grow, either in your role, or into a new role. Plus, you'll have the opportunity to relax and recharge with 7 paid holidays and three weeks of PTO. Apply now to be a part of our team.