Job Description

Inside Sales Representative

Location: Listowel, ON (Hybrid – 3 Days In Office, 2 Days Remote)
Job Type: Contract (3–4 Months)
Compensation: $22.00 – $25.00 per hour
Schedule: Monday to Friday, Day Shift

Worklynx Recruitment Inc. is currently hiring an Inside Sales Representative for one of our clients located in Listowel, Ontario.

About the Role

We are seeking a detail-oriented and customer-focused Inside Sales Representative to support a busy sales team on a temporary contract basis. This position is ideal for someone with strong administrative and customer service experience who enjoys working in a fast-paced environment.

The successful candidate will be responsible for order entry, account support, customer communications, and general sales administration. This role offers a hybrid work arrangement and the opportunity to gain valuable experience supporting both Canadian and U.S. customer accounts.

Key Responsibilities

• Enter and process customer orders accurately and efficiently
• Maintain detailed customer records and account information
• Respond to customer inquiries and provide professional support
• Build positive relationships with assigned customer accounts
• Assist with sales administration, credits, and inventory-related tasks
• Communicate with internal departments regarding order status and customer requirements
• Support customer satisfaction initiatives and resolve issues as required
• Participate in product training and maintain product knowledge
• Conduct outbound calls to prospective customers to identify new business opportunities
• Perform general data entry and administrative duties
• Complete additional tasks as assigned

Qualifications & Experience

• Minimum 2 years of customer service, administrative, inside sales, or related experience
• Strong data entry skills and attention to detail
• Excellent verbal and written communication skills
• Strong organizational and time management abilities
• Proficiency with Microsoft Office, including Outlook, Word, and Excel
• Ability to manage multiple priorities in a fast-paced environment
• Strong problem-solving and customer service skills
• Experience using CRM or ERP systems is considered an asset
• Experience in manufacturing, distribution, or order processing environments is considered an asset
• Knowledge of knitting, crocheting, crafts, or related industries is considered an asset

Hiring Process Disclosure

Applications will be reviewed as part of our recruitment and selection process.

Artificial intelligence (AI) tools will not be used to screen, assess, or select applicants for this position. All applications will be reviewed by a member of our recruitment team.

By applying, you agree to be added to our talent pool and may be contacted for a general screening as new positions arise.

Equal Opportunity & Accessibility

Worklynx Recruitment Inc. and our clients are committed to providing equal employment opportunities in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).

Accommodations are available upon request throughout the recruitment process.

Company Description

Worklynx Recruitment Inc. partners with employers to place skilled talent in contract and permanent roles across Ontario. This job posting is for current vacancies with our client.