Full-time

Project Coordinator/Customer Service

Posted on 10 June 26 by Mandee Donelson

  • Grand Rapids, MI
  • $ - $
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Job Description

Project Coordinator
Location: Grand Rapids, MI 
Shift/Hours:
7a-4p OR 8a-5p

Position Overview: A growing organization in the building materials industry is seeking a detail-oriented, highly organized, and collaborative Project Coordinator to join their team. This specialized role is responsible for supporting residential projects by working directly with business owners (builders) and project managers of residential homes. You will act as a key liaison for premium high-end builders, managing product research, parts ordering, and technician scheduling. This position requires someone who is highly computer literate, processes work quickly, and thrives in a fast-paced environment.


Key Responsibilities:

  • Partner directly with premium business owners (builders) and project managers of residential homes to keep projects on track.
  • Conduct detailed product research and efficiently order necessary parts and materials for window and door projects.
  • Coordinate, schedule, and dispatch service technicians to work on-site at residential projects.
  • Manage high-volume email correspondence, ensuring clear and timely updates to builders and internal teams.
  • Track project progress, deadlines, warehouse product deliveries, and maintain meticulous documentation.


Required Qualifications:

  • Exceptional organization skills with a proven ability to process work quickly and accurately.
  • Strong computer literacy and comfort navigating multiple software systems and data entry platforms.
  • Clear, professional written communication skills, with an emphasis on professional email correspondence.
  • Process-driven approach to tracking tasks, logistics, and scheduling.


Preferred Qualifications:

  • Previous experience or knowledge within the building materials, construction, or residential housing industry is a strong plus.




Disclaimer: By submitting your application for this position, you are agreeing to receive communication from Cannon Jeffries Search Group, which may include calls, texts, and emails. You have the option to unsubscribe from email communications or remove yourself from SMS messaging by replying “STOP” at any time.

Job Information

Rate / Salary

$ - $

Sector

Manufacturing (Non-Automotive)

Category

Project Coordination

Skills / Experience

Not Specified

Benefits

401(k) | Vacation Time and Personal Days | Medical, Dental, and Vision Insurance | FSA | HSA | Life Insurance | Employee Discounts | Employee Assistance Programs

Our Reference

JOB-2548

Job Location