Job Description

Fulfillment Account Coordinator

Battle Creek, MI (On-site)
Reports to: Client Account Manager

About the Role
We’re looking for a Fulfillment Account Coordinator to support a major client with warehousing, fulfillment, and distribution operations. You’ll be the key connection between the customer and internal teams—ensuring orders are accurate, inventory is balanced, and deliveries hit the mark every time.

This is a hands-on, on-site role ideal for someone who thrives in a fast-paced logistics environment and loves solving problems before they become roadblocks.

What You’ll Do

• Manage the full order process—from entry through delivery.
• Oversee inventory, demand planning, and replenishment to prevent stockouts.
• Coordinate pick/pack/ship operations and ensure SLAs are met.
• Partner with warehouse, production, and transportation teams to keep everything running smoothly.
• Monitor KPIs, analyze data, and drive continuous improvement and cost savings.
• Troubleshoot logistics issues and implement quick, effective solutions.
• Lead client communications, including weekly updates and quarterly business reviews.
• Support system integrations (WMS, ERP, EDI/API) and real-time reporting.

What You Bring

• Bachelor’s degree in Supply Chain, Logistics, or Business—or equivalent experience.
• 5+ years of experience in fulfillment, logistics, or supply chain coordination.
• Solid understanding of inventory management, warehousing, and transportation.
• Proven success managing complex, high-volume programs with strict SLAs.
• Strong data analysis and Excel skills; ERP/WMS experience required.
• Excellent communicator and trusted client partner with a proactive, problem-solving mindset.

Why You’ll Love It Here

• Be part of a high-visibility client program that directly impacts business success.
• Collaborate with a team that values accuracy, efficiency, and innovation.
• Enjoy variety—no two days are the same in this dynamic logistics environment.

Disclaimer: By submitting your application for this position, you are agreeing to receive communication from Cannon Jeffries Search Group, which may include calls, texts, and emails. You have the option to unsubscribe from email communications or remove yourself from SMS messaging by replying “stop” at any time.