Job Description

Job Summary: 

We're seeking a hands-on, relationship-driven Onsite Account Manager to oversee day-to-day operations at a high-volume client site. You'll serve as the critical link between our client, associates, and internal teams—managing workforce needs, solving issues on the fly, and ensuring seamless service delivery in a fast-paced environment.

Essential Duties and Responsibilities: 

• Client Partnership: Serve as the primary onsite contact; build trust through proactive communication, issue resolution, and regular performance reviews.

• Workforce Oversight: Manage daily operations including timekeeping, attendance, shift coverage, and associate engagement.

• Recruitment Support: Partner with recruiting teams to ensure staffing levels are met and new hires are onboarded effectively.

• Employee Engagement & Retention: Monitor team morale, lead recognition efforts, and address concerns early to reduce turnover.

• Compliance & Reporting: Maintain accurate records, enforce policy adherence, and support audits or reviews as needed.

Disclaimer: By submitting your application for this position, you are agreeing to receive communication from WSI, which may include calls, texts, and emails. You have the option to unsubscribe from email communications or remove yourself from SMS messaging by replying 'stop' at any time.