Job Description

• Recruitment & Onboarding Support
  • Talent Acquisition: Prepare job descriptions, post vacancy ads, and actively assist in candidate recruitment and pre-screening. 
  • Onboarding Plans: Create and implement structured onboarding plans to ensure smooth integration for new practice hires.
• Employee Records, Compliance & Administration
  • Record Maintenance: Maintain accurate, up-to-date employee records (attendance, EEO data, and documentation) in accordance with US Labor Law requirements. 
  • HR Compliance & Invoicing: Review employment conditions to ensure compliance with US Labor Law Policies. 
  • Administrative Support: Support the Chief Operations Director with day-to-day operations and general HR administration.
  • Invoice Management: Responsible for ensuring all Employee, Contractor, and Vendor invoices are reviewed, processed, and paid accurately and on time.
• Employee Relations & Performance Management 
  • Disciplinary & Grievances: Support the management of workplace disciplinary actions, employee conflicts, and grievance procedures. 
  • Performance Reviews: Assist in executing performance management processes and training tracking. 
  • Employee Support: Act as an approachable, neutral liaison for staff members, providing clear guidance on HR policies and procedures.

• At least 1 year of direct experience in U.S. Human Resources, supporting U.S.-based companies with practical knowledge of U.S. labor laws, employment regulations, and standardized disciplinary/grievance procedures. 
• Minimum 1 year of experience supporting a U.S. company in a remote capacity. 
• Strong familiarity with foundational HR functions, including U.S. recruitment and benefits/compensation administration.
• Proven track record of experience with employee onboarding and performance management. 
• Solid understanding and practical knowledge of U.S. labor laws, employment regulations, and legal compliance standards. 
• Practical experience in assisting with performance management processes, tracking employee evaluations, and coordinating development plans. 
• Knowledge and execution of standardized workplace disciplinary processes, conflict resolution, and employee grievance procedures. 
• Strong proficiency in Microsoft Office (Word, Excel, Outlook). 
• Hands-on experience or familiarity with HRIS/Payroll platforms (such as Rippling, ADP, Gusto, etc.). 
• Demonstrates exceptional written and verbal English communication, paired with strong interpersonal skills. 
• Combines empathy, diplomacy, and approachability with high ethical standards and proven reliability.
• Strong organizational ability, decision-making aptitude, and time-management skills. 
• Technology Specifications: 
  • Minimum 100 Mbps Internet Speed 
  • Windows 11 or macOS 15 Sequoia 
  • Minimum Intel i5 8th gen with 8GB of RAM or Apple M1 chip with 8GB of RAM 
  • Webcam and Headset 
  • Designated Office Space in your Home

Nice-to-haves: 

• Certificates or an Associate's Degree in HR or related fields. 
• Prior experience implementing ATS and HRIS would be helpful. 
• Prior experience working in healthcare, behavioral health, or clinical practice environments.

• Is welcoming, neutral, and compassionate when interacting with staff and management. 
• Handles sensitive employee situations, performance discussions, and internal concerns with fairness, tact, and objectivity. 
• Maintains strict confidentiality when handling personnel files, compliance documentation, and workplace grievances.
• Communicates clearly and professionally in written and verbal English, including job descriptions, onboarding materials, and policy updates. 
• Is proactive and detail-oriented, with strong critical-thinking skills and the ability to balance administrative priorities while supporting leadership and HR operations.