Job Description

• Sales Support:
  • Guide partners and stakeholders on program requirements.
  • Make outbound calls to prospects and clients for meeting coordination.
  • Maintain CRM records and track all sales activities.
  • Support contract documentation and tri-party agreement coordination.
  • Map decision-maker relationships within target organizations.
  • Schedule and prepare materials for senior prospect meetings.
• Marketing Support:
  • Research executives, their background, interests, and organizational priorities.
  • Create detailed prospect profiles for personalized outreach.
  • Identify leadership styles and organizational culture.
  • Monitor competitors, market trends, and key industry updates.
  • Track organizational changes and leadership transitions.
  • Manage campaigns involving charitable donations, branded items, or experiences.
  • Execute targeted email sequences with customized messaging.
  • Coordinate LinkedIn outreach and social selling activities.
  • Oversee direct mail campaigns with tailored research packages.
  • Track campaign performance and engagement across all channels.
  • Manage multi-touch follow-up sequences to ensure consistent outreach.

• Administrative Support:
  • Coordinate scheduling with clients, partners, and internal teams.
  • Communicate updates, timelines, and requests clearly and professionally.
  • Prepare meeting materials, agendas, and executive briefings.

• Minimum of 3 years of experience as a Sales Administrator, Sales Support, Sales Development Representative (SDR), Account Manager, or similar role.
• At least 1 year of remote work experience, preferably with companies based in the US, UK, Canada, or Australia.
• Background in Client Services or Partnerships within a remote B2B environment.
• Strong research skills, including experience using LinkedIn, databases, and public records.
• Excellent organizational and multitasking abilities, with the capacity to manage competing priorities.
• Strong English verbal and written communication skills; confident in making outbound calls.
• Skilled in managing multi-stakeholder opportunities through milestone tracking, task follow-up, and CRM updates.
• Proficient in MS Office or Google Workspace, with experience in CRM systems such as Zoho or Salesforce preferred.
• Familiar with collaboration tools like Teams, Zoho Projects, Notion, Slack, Asana, or similar platforms.

• Technology Specifications:
  • Minimum 50 Mbps Internet Speed
  • Windows 11 or MacOS 15 Sequoia
  • Minimum Intel i5 8th gen with 8GB of RAM or Apple M1 chip with 8GB of RAM
  • Webcam and Headset
  • Designated Quiet Office Space

• Nice-to-haves:
  • Experience working in a medical or healthcare organization.
  • Understanding of FQHC operations, specialty practice dynamics, and payer mix implications, particularly related to the 340B program.
  • Familiarity with HIPAA, 340B, and Managed Care requirements to ensure compliant outreach and onboarding support.
  • Ability to learn and support demo environments of the company's internal CRM Platform, with confidence in addressing EMR integration or operational inquiries.
  • Proactive in identifying and resolving friction between CE and Clinic timelines or workflows.

Who You Are
We're looking for someone who:

• Demonstrates professionalism, discretion, and confidentiality in all interactions.
• Works independently with a proactive, solution-oriented mindset.
• Stays organized, manages multiple priorities, and adapts to shifting needs.
• Builds strong relationships and communicates effectively as part of a team.