US-based Community Manager

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Job Description

Role: Community Manager
Contract: Full-time Remote Contractor
(40 hours weekly / 160 hours monthly)
Business Hours: Monday to Friday, 9 AM -5 PM PST
Rate: $2,400 - $3,200 monthly
(Salary is negotiable based on experience and location)
Availability to Start: Immediately

Client's Profile

This US-based company is dedicated to supporting Asian American female executives and entrepreneurs, fostering a sense of connection and empowerment. As the only organization specifically designed to uplift Asian American female leaders, it provides a space for those striving to break barriers, accomplished professionals seeking support, and trailblazers looking to give back and uplift others. Through a strong community and shared experiences, they ensure that members feel less alone while navigating their leadership journeys.

What You'll Do

As the Community Manager, you play a pivotal role in fostering engagement, managing communications, and enhancing the overall experience for members. This position oversees CRM systems (HubSpot & TopBase) to ensure seamless member management, respond to inquiries, and create meaningful community interactions. The role involves curating and managing community circles, leading new member onboarding and orientations, and organizing high-impact virtual and in-person events. This role is essential in creating a thriving and supportive space for Asian American female leaders.

Your responsibilities will include:

Community Management

Manage the CRM systems (HubSpot & TopBase), ensuring data integrity and efficient member management.
Manage all communications with members, responding to queries promptly and engaging proactively to foster strong relationships.
Develop and refine community circles based on members' needs and interests, maximizing engagement and value.
Oversee the new member onboarding process, ensuring a smooth and positive experience.
Lead bi-monthly or monthly member orientations, welcoming new members and integrating them into the community.
Help organize and execute high-engagement virtual events, including fireside chats, coffee chats, and support groups.
Help plan, coordinate, and execute in-person events such as happy hours and in-person networking opportunities.
Develop and manage bi-annual peer coaching programs, facilitating connections and professional development within the community.

What You Should Have

MUST HAVES:

Open to new college graduates or part-time students based in the US only.
Familiarity with Asian American culture.
Very organized and detail-oriented.
Outspoken and confident in leading discussions – confident in leading a group of strong, powerful Asian American women.
Excellent communication, interpersonal, and organizational skills.
Strong writing and editing skills.
Experience in event planning and execution.
Tech-savvy and comfortable with digital tools.
Familiar with Canva or other essential photo editing tools.
Must be a 1099 Contractor.
Familiarity with Asian culture is required.

NICE-TO-HAVES:

Experience with Female-focused Communities or Peer Coaching Programs.
Experience planning both virtual & in-person events.
Proficiency in HubSpot or other CRM tools.
Background in Community Growth Strategies.

Technology Specifications:

Minimum 80 Mbps Internet Speed
Windows 11 or macOS 15 Sequoia
Minimum intel i5 8th gen with 8GB of RAM or Apple M1 chip with 8GB of RAM
Webcam and Headset
Designated Office Space in your home

Who You Are

We are hoping you are someone who:

Feels comfortable leading discussions and engaging with strong, empowered women.
Takes initiative and fosters meaningful connections within the community.
Can easily navigate CRM platforms, social media tools, and design software.
Ensures accuracy in communications, data management, and event planning.
Has excellent written and verbal communication skills, making engagement seamless.
Can manage multiple tasks, track deadlines, and ensure smooth operations.

Job Information

Rate / Salary

$2400 - $4000 per Month

Sector

Professional Services/Legal/Consulting