Job Description

• 20 hours weekly / 80 hours monthly during the first 90 days
• 40 hours weekly / 160 hours monthly after 90 days

• Part-time: $7 - $11 USD per hour / $560 - $880 monthly
• Full-time: $7-$11 USD per hour / $1,120 - $1,760 monthly

• Develop training materials to support onboarding and skill development.
• Maintain and update SOPs to reflect best practices.
• Oversee software and tools to streamline workflows and enhance productivity.
• Maintain organized email communication, prioritizing urgent matters.
• Manage scheduling for meetings, events, and team activities.

• Manage and optimize email campaigns using ActiveCampaign to enhance engagement and conversions. Provide strategic input on email flows without engineering complex automation or writing copy.
• Implement LinkedIn strategies to expand the professional network and generate business opportunities.
• Conduct online research using LinkedIn Navigator and other tools to identify target markets and potential leads.
• Maintain consistent follow-ups with leads and existing clients to build relationships and guide them through the sales funnel.
• Manage CRM tools to track interactions and ensure high customer retention.
• Assist in tracking, analyzing, and optimizing referral program performance. Provide administrative support to ensure a smooth execution of referral initiatives.
• Generate reports on sales and marketing performance, providing insights for strategy improvement.
• Create simple marketing visuals using Canva (e.g., infographics, posters) to support campaigns.

• Prepare and send accurate invoices and quotes, addressing inquiries or discrepancies.
• Maintain financial records, ensuring transactions are recorded and categorized correctly.
• Track and manage timesheets to ensure accurate payroll processing, resolving any discrepancies promptly.

• Minimum of three years of experience in Outbound Sales, Lead Generation, Lead Nurturing, and Operations.
• At least one year of experience working remotely with clients/companies from the US, UK, CA, and/or AU.
• Background in administration and operations assistance and project management.
• Experience with Google Suite (particularly Sheets and Gmail).
• Experience with tools like Asana, LinkedIn Navigator, Active Campaign, Wave, Quicken, Slack and Canva (preferably).
• High energy, a passion for interacting with people, and a commitment to caring for others.
• Proven and consistent track record of getting work done.
• Strong career drive and curiosity to learn.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal English communication skills with a preference for a neutral North American accent.
• Ability to manage time effectively and meet deadlines.

• An eye for graphic design and experience with Canva or similar tools.
• Experience in financial management and bookkeeping.

• Minimum 80 Mbps Internet Speed
• Windows 11 or macOS 15 Sequoia
• Minimum intel i5 8th gen with 8GB of RAM or Apple M1 chip with 8GB of RAM
• Webcam and Headset
• Designated Office Space in your home

• Is highly independent and can manage tasks and inquiries without constant supervision.
• Possess strong written and verbal communication skills, enabling effective collaboration with the team, especially in an online environment.
• Demonstrate excellent organizational skills to efficiently manage scheduling, billing, and client inquiries.
• With meticulous attention to detail to ensure data input, scheduling, and billing process accuracy.
• Effectively manage your time to meet response time goals and ensure the timely completion of tasks.