Job Description

Job Title: Cash Applications Specialist

About the Role: 
Responsible for efficient receipt and processing of incoming payments in various forms (check, ACH, wire, credit cards, etc.) to customer accounts, utilizing strong attention to detail and accuracy in a high-volume, fast-paced environment. Includes analysis of over- and short-pays, proper application to customer accounts, and daily reconciliation of all transactions.

Essential Functions Statement(s):

• Receive and post customer payments from all sources, including lockboxes, EFT, wire transfers, etc.
• Identify customers' remittances and post payments to the correct account by invoice/load number.
• Create short pays and deductions on customer accounts as directed by remittance advice.
• Process account adjustments as instructed by management.
• Coordinate with the Collections Department on payments received, application of payments, and payments received without remittance advice.
• Balance cash postings to cash receipts.
• Maintain cash receipts records and files for any required research/audit. Assist with any research related to short pays and deductions.

Requirements: 

Competency Statement(s)
• Reliability - The trait of being dependable and trustworthy.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Accuracy - Ability to perform work accurately and thoroughly.
• Responsible - Ability to be held accountable or answerable for one’s conduct.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Accountability - Ability to accept responsibility and account for his/her actions. And self-motivated.