Job Description

Job Description: Accounts Receivable Specialist
Location: Mexico
Reports To: Director, Order to Cash

About the Role

 In this role, you will play a key role in maintaining accurate records, resolving disputes, and collecting outstanding balances while collaborating across departments to identify and eliminate process roadblocks. The ideal candidate brings initiative, professional polish, and a desire to go beyond task completion—contributing to continuous improvement in how we manage and automate accounts receivable.

Key Responsibilities

▪ Proactively follow up on outstanding invoices to ensure timely payment.
▪ Accurately track, record, and update payment statuses, addressing any discrepancies.
▪ Prepare and send out account statements, collection letters, and payment reminders.
▪ Escalate high-risk or unresolved accounts in accordance with company policies.
▪ Communicate with internal teams and customers to resolve collection.
▪ Assist in streamlining the accounts receivable process by identifying areas for performance improvement

Qualifications

Experience / Requirements
▪ Associate degree or bachelor's degree in finance, accounting or related field preferred.
▪ 1-2 years of accounts receivable experience in a high-volume environment.
▪ Proficiency in Microsoft Office and experience with accounting software (Microsoft Dynamics) is a plus.
▪ High level of accuracy and attention to detail.
▪ Experience in the transportation industry is a plus.
▪ Experience working with various electronic portals.

Strong collectors, with the ability to solve their own disputes, meaning doing their own check research, account reconciliation, working with billing to solve root cause, working with sales, and ownership of their portfolio end-to-end. They will be collecting in Salesforce, documenting disputes, PTP, sending aging, etc.

A bachelor’s degree or equivalent would be preferable, B2B collectors, not consumer collections.