Job Description

Executive Summary:

Valoroo Inc. is a two-time Inc. 5000 awardee specializing in tech-augmented global talent for the 3PL and logistics industry. We don’t just fill seats; we optimize supply chain workflows. We are seeking a Chief Revenue Officer (CRO) who is a logistics veteran and a natural leader from the front. You will not be "carrying a bag" individually. Still, you will be in the trenches with our sales team—helping them navigate complex enterprise 3PL deals, mapping out technical automation for clients, expanding our footprint within our most prestigious accounts, and leading our marketing team to generate leads and brand awareness.

• Leading from the Front: You are the "Closer-in-Chief." You will join the sales team on high-stakes enterprise calls, using your deep 3PL domain expertise to build immediate credibility and steer complex negotiations to a win.
• Sales Team Development: Recruit, mentor, and professionalize our sales organization. You will move the team from transactional selling to a consultative, solution-based approach tailored to the unique pain points of 3PLs (e.g., labor shortages, margin compression, visibility).
• Technical Solutioning: Partner with our CAIO to bridge the gap between sales and technology. You must have the technical fluency to help clients identify "low-hanging fruit" for automation—such as billing or track-and-trace—and show them how Valoroo implements these solutions.
• Enterprise Account Expansion: Own the "Land and Expand" strategy. You will lead the Client Success team to ensure we aren't just meeting SLAs, but actively embedding deeper into our clients' business units through new service lines and tech-driven efficiencies.
• Strategic Growth Architect: Design the playbook for how Valoroo penetrates the top 100 3PLs in the market, ensuring our value proposition is consistently focused on Operational Resilience + Automation.

Candidate Requirements

• Logistics & 3PL Authority: 10+ years in senior leadership within the 3PL, Freight Forwarding, or Global Logistics space. You must "speak the language" of TMS and Freight Brokerage.
• The "Front-Line" Mindset: You are energized by helping reps close deals. You possess the intuition to know when to listen and when to step in to provide the technical or strategic "nudge" that wins an enterprise account.
• Technical Fluency: While you aren't an engineer, you understand how API integrations, RPA, and GenAI solve real-world logistics problems. You can walk a client through a workflow and spot the automation potential.
• Scale & Mentorship: Proven experience building and scaling sales/success teams in a high-growth environment.
• Extreme Ownership: You embody our core values. You take personal responsibility for the success of our sales team and the health of our partnerships.

Key Performance Indicators (KPIs)

• Sales Team Quota Attainment: Improving the overall win rate and output of the sales organization.
• Net Revenue Retention (NRR): Revenue growth within current 3PL accounts via upsells and automation-led expansion.
• Pipeline Velocity: Speeding up the transition from "Initial Meeting" to "Technical Solution Map" to "Signed Contract."
• Client Automation Adoption: Tracking the number of manual client hours we successfully automate through your consultative efforts.
• Own Marketing efforts to drive new business into the top of the funnel.
  
  

Why Valoroo?

We have the awards, the reputation, and the delivery engine. We now need a CRO with 3PL DNA who can lead our team to the next level. At Valoroo, you aren't just selling a service—you are architecting the future of how the logistics industry works.