Job Description

Job Description: We are seeking a highly motivated and organized Collections Representative to join our team. The Collections Representative will be responsible for contacting customers to collect outstanding debts, negotiating payment plans, and maintaining accurate records of all collections activities. The ideal candidate will have excellent communication and negotiation skills, be able to work well under pressure, and have a strong attention to detail.

Key Responsibilities:
- Contact customers to collect payment on overdue accounts
- Negotiate payment plans and settlements with customers
- Maintain accurate records of all collection activities
- Identify and resolve billing disputes
- Prepare reports on collection activities and customer accounts
- Ensure compliance with company policies and procedures

Requirements:
- Proven experience in Collections outbound calling.
- Accounting experience in issuing credit memos, refunds, billing, and reports.
- Excellent problem-solving skills; knowledge of LTL/FTL freight is a plus!
- Proficient in using Accounting Software, Microsoft Excel, and Quickbooks.

If you meet these requirements and are looking for a challenging and rewarding position, please submit your resume for consideration.