Job Description

Job Title: Experienced Customer Service Representative (CSR) - Belize

Job Description:
We are seeking a Spanish/English Bilingual team member that is an experienced Customer Service Representative at our Belize City Office. As a CSR, you will be responsible for providing excellent customer service to our clients through various communication channels. Your duties will include responding to customer inquiries, resolving issues and complaints, processing orders, and maintaining accurate records of customer interactions.

Key Requirements:
- 5+ years of experience in customer service or in a similar role
- Fluent in English and Spanish
- Excellent communication skills, both verbal and written
- Ability to work independently and as part of a team
- Strong problem-solving and decision-making skills
- Proficiency in computer applications and software, including Microsoft Office, Google Suite, and CRM tools

If you meet these requirements and are looking for a challenging and rewarding opportunity, we encourage you to apply for this position. Valoroo is a People First company, we value our people, customers, vendors, and community.