Website Summary

Join trak group in partnering with a professional client seeking a Front Desk Coverage for a contract opportunity. This position serves as the first point of contact for visitors and guests, creating a welcoming, polished, and positive office experience.

The ideal candidate is friendly, personable, professional, and passionate about providing excellent customer service. This role is heavily focused on hospitality, communication, and making a great first impression rather than traditional administrative or clerical responsibilities. It is an excellent opportunity for an early-career professional looking to gain office experience in a welcoming business environment.

Responsibilities

• Serve as the first point of contact for visitors, guests, and employees.

• Greet and welcome visitors with a friendly, professional attitude.

• Manage front desk operations and maintain an inviting reception area.

• Answer incoming phone calls and direct inquiries to the appropriate individuals or departments.

• Provide exceptional customer service and create a positive experience for everyone entering the office.

• Offer and prepare coffee, beverages, or other refreshments for guests as needed.

• Maintain a polished, organized, and professional front desk environment.

• Assist with general front office support and occasional administrative tasks.

• Take ownership of the reception area and proactively address visitor needs.

• Represent the organization professionally through positive communication and hospitality.

Must-Haves

• Friendly, outgoing, and welcoming personality.

• Strong customer service and interpersonal skills.

• Professional appearance and demeanor.

• Excellent verbal communication skills.

• Ability to make visitors feel comfortable and valued.

• Positive attitude and willingness to assist others.

• Dependable, punctual, and organized.

• Ability to manage front desk responsibilities independently.

• Strong attention to detail and ability to maintain a professional reception area.

• Comfortable answering phones and interacting with a variety of individuals.

• Willingness to follow a business casual dress code (no jeans).

• Ability to successfully complete a background check and drug screening.

Preferred

• Previous receptionist, front desk, hospitality, or customer service experience.

• Experience working in a professional office environment.

• Strong phone etiquette and visitor relations skills.

• Ability to anticipate guest needs and provide proactive assistance.

• Early-career professionals interested in developing their office and customer service skills are encouraged to apply.

Position Details

• Employment Type: Contract assignment

• Duration: Approximately 3–6 months, anticipated through January

• Compensation: $20.00 per hour

• Schedule: Monday–Friday, approximately 8:00 AM–5:00 PM, with some daytime flexibility

• Dress Code: Business casual; polished, professional appearance required (no jeans)

• Interview Process: One interview

• Pre-Employment Requirements: Background check and drug screening